Terms of Service
1. Platform Overview
Atasktt is a platform that connects customers with verified service professionals (Taskers) in Trinidad & Tobago. By using our platform, you agree to these Terms of Service.
2. User Accounts
β’ You must provide accurate and complete information when creating an account.
β’ You are responsible for maintaining the security of your account credentials.
β’ You must be at least 18 years old to use the platform.
β’ One account per user - multiple accounts are prohibited.
3. For Customers
Booking Services: When you book a service, you're agreeing to pay the quoted amount upon completion.
Payment: Payment is due upon job completion. Cash payments must be made to the tasker directly.
Cancellation: Cancellations made less than 2 hours before scheduled time may incur fees.
Reviews: Please provide honest, fair reviews. Abusive or fraudulent reviews will be removed.
4. For Taskers
Verification: All taskers must complete verification including background checks and document submission.
Service Quality: You must provide services professionally and complete jobs to customer satisfaction.
Commission: Platform charges a 15% commission on all completed jobs.
Cash Payments: For cash jobs, commission must be settled within 7 days of job completion.
Availability: Keep your availability calendar updated and respond to bookings within 15 minutes.
Insurance: You're responsible for maintaining appropriate insurance for your services.
5. Payment & Fees
Platform Commission: 15% commission on all completed bookings.
Payment Methods: Cash or credit/debit card payments accepted.
Refunds: Refunds are handled on a case-by-case basis for disputed services.
Payout Schedule: Tasker payouts processed weekly for card payments, or upon commission settlement for cash jobs.
6. Prohibited Activities
β’ Circumventing the platform to avoid commission fees
β’ Providing false information or fraudulent documents
β’ Harassment, discrimination, or abusive behavior
β’ Offering or requesting services outside platform guidelines
β’ Creating fake reviews or manipulating ratings
7. Liability & Disputes
β’ Atasktt acts as a platform connecting customers and taskers - we are not responsible for service quality.
β’ Disputes should be reported within 48 hours of job completion.
β’ Platform may mediate disputes but final resolution is between customer and tasker.
β’ Users agree to resolve disputes through good-faith negotiation before legal action.
8. Privacy & Data
β’ We collect and use data as outlined in our Privacy Policy.
β’ Personal information shared only for service delivery purposes.
β’ Customer addresses visible to taskers only for accepted bookings.
β’ Payment information processed securely through our payment providers.
9. Account Suspension & Termination
β’ We reserve the right to suspend or terminate accounts for violations of these terms.
β’ Repeated complaints or poor ratings may result in tasker suspension.
β’ Outstanding commission debts may result in account restrictions.
β’ You may close your account at any time, subject to outstanding obligations.
10. Changes to Terms
We may update these Terms of Service from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms. Major changes will be communicated via email.
11. Contact
For questions about these terms, contact us at support@atasktt.com
Last Updated: February 21, 2026
