Privacy Policy

Account Information: Name, email, phone number, profile photo.

For Taskers: Government ID, proof of address, certificates of character, certifications, portfolio photos, bank details.

For Customers: Service addresses, booking history, payment information.

Usage Data: How you interact with the platform, bookings, messages, reviews.

Location Data: Service locations, tasker service areas (with permission).

• To connect customers with qualified taskers

• To verify tasker identities and conduct background checks

• To process payments and manage commissions

• To send booking notifications and updates

• To improve platform functionality and user experience

• To prevent fraud and ensure platform security

• To comply with legal obligations

With Taskers: Customer name, service address (for accepted bookings only), contact info.

With Customers: Tasker name, profile, ratings, portfolio, contact info.

Service Providers: Payment processors, background check providers, cloud storage.

Legal Requirements: When required by law or to protect rights and safety.

We Never: Sell your personal data to third parties.

• All sensitive data encrypted in transit and at rest

• Secure document storage for verification materials

• Regular security audits and updates

• Access controls limiting who can view personal data

• Payment data processed through PCI-compliant providers

Access: Request a copy of your personal data.

Correction: Update incorrect or incomplete information.

Deletion: Request account deletion (subject to legal retention requirements).

Opt-Out: Unsubscribe from marketing communications.

Data Portability: Request your data in a portable format.

• Active account data retained while account is active

• Booking records retained for 7 years for tax/legal purposes

• Verification documents retained for 5 years after account closure

• Marketing data deleted upon opt-out request

• Some data may be retained in backups for 90 days

• Essential cookies for platform functionality

• Analytics cookies to improve user experience

• You can control cookies through browser settings

• Some features may not work without essential cookies